Meet Alby
Alby transforms your data into an AI product expert for your employees and your customers.
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Answer every customer question, 24/7

Alby can answer complex questions about your products, discounts, returns, and shipping policies.

Prevent abandonment without giving discounts

Proactively reach out to customers when they get stuck to help understand and guide them to what they are looking for.

Ensure quality by keeping humans in control

Transfer to human sales and support team members when needed. Tune Alby using feedback from your customers and internal product experts.

Never worry about privacy, security, or legal requirements of LLMs.

Alby ensures compliance with relevant AI regulations, and fully obfuscates any personally identifiable information to ensure complete privacy of your and your customers data. Built with enterprise-grade security at its foundation.

Empower each rep with the world's top AI product expert.

Turn your team into a virtual encyclopedia of your products, helping your representatives offer accurate information and superior service.

Accelerate onboarding for new sales and support reps

Alby makes it easy for new reps to learn about policies, commonly asked questions, and sales strategies.

Train your AI with internal support, sales, and product documents.

Alby suggests answers to complex questions using sales techniques and what have worked in the past.

increase conversion rates
Lift in conversion rates when shoppers interact with chat assistants with human-level intelligence.
increase average order values
Lift in average order values when interacting with chat assistants with human-level intelligence
Reduce returns
Of returns are caused by customers not having the right information at the time of purchase.
Ecommerce is about to change, take part in shaping its future.
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