Alby can answer complex questions about your products, discounts, returns, and shipping policies.
Proactively reach out to customers when they get stuck to help understand and guide them to what they are looking for.
Transfer to human sales and support team members when needed. Tune Alby using feedback from your customers and internal product experts.
Turn your team into a virtual encyclopedia of your products, helping your representatives offer accurate information and superior service.
Alby makes it easy for new reps to learn about policies, commonly asked questions, and sales strategies.